Datapoint: Sentara Launches New Virtual Care Service
Virginia-based integrated system Sentara Health last month launched Virtual Express Care, an on-demand service providing video visits with minimal wait times (generally less than 30 minutes) to address simple health concerns. This new service allows patients to see providers without needing an appointment, and is accessible from 7:00 a.m. to 7:00 p.m. Monday through Friday. Sentara aims to enhance access to care and plans to expand this service to 24/7 availability in the future. “We are seeing more and more people seek the virtual option organically and be comfortable using this to bridge refills, to get access for an acute illness, a referral, or a note for work,” Dr. Mark Haggerty, director of medical operations for Sentara Telehealth Services and Digital Solutions, said in a statement. Sentara is the third-largest insurer in its home state, serving 847,663 members.
Source: AIS’s Directory of Health Plans
