Blues’ Earnings Releases Stress Member, Provider Support

Although health insurers typically try to emphasize the strength of their financial performance when issuing quarterly and annual earnings reports, the COVID-19 pandemic’s largely positive effect on managed care margins in 2020 has led some companies to downplay their earnings and instead emphasize how much money they’ve given back to members, health care providers and community organizations.

The trend has become a common thread in publicly traded insurers’ earnings reports and conference calls, but it was particularly visible in two recent press releases from Blue Cross Blue Shield insurers, which don’t have shareholders to appease.

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Leslie Small

Leslie Small

Leslie has been working in journalism since 2009 and reporting on the health care industry since 2014. She has covered the many ups and downs of the Affordable Care Act exchanges, the failed health insurer mega-mergers, and hundreds of other storylines spanning subjects such as Medicaid managed care, Medicare Advantage, employer-sponsored insurance, and prescription drug coverage. As the managing editor of Health Plan Weekly and Radar on Drug Benefits, she writes and edits for both publications while overseeing a small team of reporters who also focus on the managed care sector. Before joining AIS Health, she was a senior editor for the e-newsletter Fierce Health Payer, and she started her career as a copy editor at multiple local newspapers. She graduated with a dual degree in journalism and political science from Penn State University.

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