Blues’ Earnings Releases Stress Member, Provider Support

Although health insurers typically try to emphasize the strength of their financial performance when issuing quarterly and annual earnings reports, the COVID-19 pandemic’s largely positive effect on managed care margins in 2020 has led some companies to downplay their earnings and instead emphasize how much money they’ve given back to members, health care providers and community organizations.

The trend has become a common thread in publicly traded insurers’ earnings reports and conference calls, but it was particularly visible in two recent press releases from Blue Cross Blue Shield insurers, which don’t have shareholders to appease.

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Leslie Small

Leslie Small

Leslie has been reporting and editing in various journalism roles for nearly a decade. Most recently, she was the senior editor of FierceHealthPayer, an e-newsletter covering the health insurance industry. A graduate of Penn State University, she previously served in editing roles at newspapers in Pennsylvania, Virginia and Colorado.

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