From Conference Room to Living Room: Insurers Go Remote

Like scores of other businesses across the country, a major part of health insurers’ response to the coronavirus outbreak has involved transitioning employees from working in an office to working remotely. However, that task is not always as simple as telling associates to skip their commute, as one health insurance executive tells AIS Health.

Philadelphia-based Independence Blue Cross started preparing as early as two years ago to allow its employees to work from home as part of its business-continuity strategy, explains Mike Vennera, the insurer’s senior vice president and chief information officer. That effort involved two primary tasks: switching workers from desktop to laptop computers and running small work-from-home pilots with certain departments to troubleshoot any issues that might arise. Vennera notes that Independence was also able to test out its remote-work capacity when large snowstorms hit the Philadelphia region.

0 Comments
© 2022 MMIT
Leslie Small

Leslie Small

Leslie has been reporting and editing in various journalism roles for nearly a decade. Most recently, she was the senior editor of FierceHealthPayer, an e-newsletter covering the health insurance industry. A graduate of Penn State University, she previously served in editing roles at newspapers in Pennsylvania, Virginia and Colorado.

Related Posts

golden-gate-bridge
September 23

West Coast Public Sector Plan Sponsors Will Coordinate More Closely Through Purchaser Group

READ MORE
remote-patient-monitoring-and-phone
September 23

Spike in Remote Patient Monitoring During Pandemic Is Driven by a Fraction of Providers

READ MORE
humana-headquarter
September 23

Humana Will Buy One Primary Care Group — and Could Snap Up Another

READ MORE

GAIN THERAPEUTIC AREA-SPECIFIC INTEL TO DRIVE ACCESS FOR YOUR BRAND

Sign up for publications to get unmatched business intelligence delivered to your inbox.

subscribe today