Large Firms Embrace Virtual Care but Slow Delivery Reform

Large employers, mindful of the effects of the pandemic on their workers’ wellbeing, accelerated plans for virtual health care and mental health services due to COVID-19, according to the 2022 Large Employers’ Health Care Strategy and Plan Design Survey conducted by the Business Group on Health (BGH).

At the same time, 15% of employers postponed efforts to drive care delivery reform, such as centers of excellence, accountable care organizations and high-performance networks, the survey found.

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