Reporter’s Notebook: COVID-19 Pandemic Looms Large at 2020 AHIP Institute & Expo

Unsurprisingly, COVID-19 was a frequent topic of discussion during the 2020 America’s Health Insurance Plans Institute & Expo — an event held virtually because of the ongoing pandemic. Here’s a selection of what health care executives and thought leaders had to say about the impact of the crisis on their organizations and the industry:

“Mid-January was when we began to prepare, and we assumed it would come when we were seeing what was happening in China….[We] didn’t imagine that it would be in Seattle and that it would spin up in a particular nursing home, nor were we expecting that two of our employees would have close relatives who lived in that nursing home and lost them both. And that brought it home really early on and made it personal.”

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