Reporter’s Notebook: COVID-19 Pandemic Looms Large at 2020 AHIP Institute & Expo

Unsurprisingly, COVID-19 was a frequent topic of discussion during the 2020 America’s Health Insurance Plans Institute & Expo — an event held virtually because of the ongoing pandemic. Here’s a selection of what health care executives and thought leaders had to say about the impact of the crisis on their organizations and the industry:

“Mid-January was when we began to prepare, and we assumed it would come when we were seeing what was happening in China….[We] didn’t imagine that it would be in Seattle and that it would spin up in a particular nursing home, nor were we expecting that two of our employees would have close relatives who lived in that nursing home and lost them both. And that brought it home really early on and made it personal.”

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Leslie Small

Leslie Small

Leslie has been working in journalism since 2009 and reporting on the health care industry since 2014. She has covered the many ups and downs of the Affordable Care Act exchanges, the failed health insurer mega-mergers, and hundreds of other storylines spanning subjects such as Medicaid managed care, Medicare Advantage, employer-sponsored insurance, and prescription drug coverage. As the managing editor of Health Plan Weekly and Radar on Drug Benefits, she writes and edits for both publications while overseeing a small team of reporters who also focus on the managed care sector. Before joining AIS Health, she was a senior editor for the e-newsletter Fierce Health Payer, and she started her career as a copy editor at multiple local newspapers. She graduated with a dual degree in journalism and political science from Penn State University.

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