Study Illustrates Demographics, Specialties That Used Telemedicine Most During Pandemic

As the COVID-19 pandemic spread in the U.S. from January to June 2020, 30.1% of all outpatient visits were delivered via telemedicine, but the growth of telemedicine use varied dramatically across patient demographics, clinical specialties and medical conditions, according to a recent study published in Health Affairs. Looking at data from 16.7 million people with commercial insurance or Medicare Advantage, researchers found that people in counties with lower poverty and higher percentages of racial and ethnic minorities tended to use telemedicine more heavily. Clinical specialties such as endocrinology, gastroenterology and neurology saw the greatest uptake of telemedicine.

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Jinghong Chen

Jinghong Chen Reporter

Jinghong has been producing infographics and data stories on employer-sponsored insurance, public health insurance programs and prescription drug coverage for AIS Health’s Health Plan Weekly and Radar on Drug Benefits since 2018. She also manages AIS Health’s annual executive compensation database for top insurers and Blue Cross and Blue Shield affiliates. Before joining AIS Health, she interned at WBEZ, Al Jazeera English and The New York Times Chinese. She graduated from Missouri School of Journalism with a focus on data journalism and international reporting.

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