Survey Finds Most People Spend Less Than an Hour Choosing Health Plans
When shopping for health plans effective in 2023, 72% of adults spent less than an hour deciding on a coverage option, according to a survey from the Employee Benefit Research Institute (EBRI). While 90% of employees said they were “extremely” or “very” satisfied with open enrollment, an EBRI executive tells AIS Health that health insurers can improve the process and better educate beneficiaries on their options.
“Something I think health plans can zero in on is, ‘How do we engage our plan members in their choice of plans so that they’re picking the best possible plan and there are no consequences later?’” says Paul Fronstin, EBRI’s director of health benefits research.
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