Coronavirus Could Change How Consumers Fill Prescriptions
March 26
The COVID-19 pandemic, which has quickly changed many aspects of everyday life around the globe, could also spark changes in American consumers’ behavior that provide long-term savings for payers and PBMs, experts tell AIS Health.
Across the health insurance industry, payers have moved to increase refill durations (RDB 3/12/20, p. 1) and encourage plan members to have their prescriptions delivered instead of going to a retail pharmacy in order to help members reduce their likelihood of getting — or spreading — the novel coronavirus that has led to more than 700 deaths in the U.S. as of March 25.
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