Coronavirus Could Change How Consumers Fill Prescriptions

The COVID-19 pandemic, which has quickly changed many aspects of everyday life around the globe, could also spark changes in American consumers’ behavior that provide long-term savings for payers and PBMs, experts tell AIS Health.

Across the health insurance industry, payers have moved to increase refill durations (RDB 3/12/20, p. 1) and encourage plan members to have their prescriptions delivered instead of going to a retail pharmacy in order to help members reduce their likelihood of getting — or spreading — the novel coronavirus that has led to more than 700 deaths in the U.S. as of March 25.

© 2021 MMIT

Peter Johnson

Peter has been a reporter for nearly a decade. Before joining AIS Health, Peter covered a wide variety of topics in his hometown of Seattle, where he continues to live. Peter’s work has appeared in publications including The Atlantic and The Stranger. Peter attended Colby College.

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