Plans Step Up Use of Pharmacists in Direct Care, Data Analysis

Multiple insurers are increasing their use of pharmacists — both those they employ and pharmacists in retail settings — to help deliver care to hard-to-reach members who are at risk of poor health outcomes.

The programs, set up by health plans ranging from Highmark to L.A. Care Health Plan, intervene with patients at risk for conditions ranging from diabetes to opioid addiction. They use pharmacists in direct patient counseling, for medication therapy management and for data analysis, the plans say. Medicaid members are a particular target.

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