Uber Health Expands Same-Day Prescription Service, Faces Stiff Competition

Uber Technologies, Inc. announced late last month that it would embed same-day prescription delivery on its Uber Health app, expanding the offerings available to its health care provider and payer customers. Although the feature could help patients adhere to their medications and save costs for employers, PBMs and health plans, Uber faces numerous competitors in a crowded field and could have challenges getting the delivery feature covered, according to health care experts who spoke with AIS Health.

Uber Health, which launched in 2018, is primarily used for coordinating non-emergency medical transportation of patients to and from hospitals and other health care facilities. The company entered the prescription delivery business in August 2020 through a partnership with NimbleRx in Seattle and Dallas. And two years ago, the company formed a partnership with ScriptDrop to make Uber the default delivery app for a network of grocery stores and independent pharmacies in 37 states. Those stores and pharmacies already had deals with ScriptDrop, a health care information technology company founded in 2016, so they gained access to Uber’s network of drivers.

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Tim Casey

Tim Casey

Tim has been a reporter and editor for newspapers, websites and magazines for more than 20 years, including 10 years covering health care business topics. He has a deep knowledge of the managed care industry and pharmacy benefit management. He also has experience covering medical conferences and clinical and legislative health care issues. In 2014, the Society for Advancing Business Editing and Writing selected Tim as one of 15 journalists to participate in a national symposium on the Affordable Care Act. Tim has a B.A. in Psychology from the University of Notre Dame and an M.B.A. from Georgetown University.

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