COVID-19 Sounds Insurer Call to Action on Racism in Health Care

As the COVID-19 pandemic continues to ravage the U.S., recent research from the Kaiser Family Foundation demonstrates that people of color are more likely to test positive, require hospitalization and higher levels of care, and die from the novel coronavirus than white patients. This stark reality was top of mind during two industry conferences last month, as panelists from Medicare Advantage and Medicaid managed care organizations discussed the urgency of addressing racial disparities in health care and ways insurers can address them, from granular data collection and diverse hiring practices to working more collaboratively to effect change among providers.

As part of its “Bold Goal” initiative, Humana Inc. for several years been collecting data about various factors that impact the health of members in select communities around the country, and is now “digging into that next layer to really understand those determinants,” explained Vice President of Bold Goal and Population Health Caraline Coats during a panel at the Better Medicare Alliance (BMA) 2020 Medicare Advantage Summit, held virtually from Oct. 14-16.

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Lauren Flynn Kelly

Lauren Flynn Kelly Managing Editor, Radar on Medicare Advantage

Lauren has been covering health business issues since the early 2000s and specializes in in-depth reporting on Medicare Advantage, managed Medicaid and Medicare Part D. She also possesses a deep understanding of the complex world of pharmacy benefit management, having written AIS Health’s Radar on Drug Benefits from 2004 to 2005 and again from 2011 to 2016. In addition to her role as managing editor of Radar on Medicare Advantage, she oversees AIS Health’s publications and manages the health editorial staff. She graduated from Vassar College with a B.A. in English.

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