Once-Sanctioned Plan Seeks Damages From Enrollment Processor
An earlier version of this story incorrectly stated that Delaware Life Insurance Co. (DLIC) was sitting out the 2021 Medicare Annual Election Period (AEP). AIS Health has since learned that DLIC was released from sanctions before the Oct. 15 start of the AEP.
Just in time for the Medicare Annual Election Period (AEP) that began on Oct. 15, Medicare Advantage and Part D sponsor Delaware Life Insurance Co. (DLIC) was released from sanctions imposed more than eight months ago after its members faced numerous difficulties upon joining the plan. But in a lawsuit filed in the Cook County Circuit Court of Illinois, DLIC affiliate Clear Spring Health is blaming TMG Health and its allegedly faulty technology platform for the onboarding issues that led to marketing and enrollment sanctions.
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