Once-Sanctioned Plan Seeks Damages From Enrollment Processor

An earlier version of this story incorrectly stated that Delaware Life Insurance Co. (DLIC) was sitting out the 2021 Medicare Annual Election Period (AEP). AIS Health has since learned that DLIC was released from sanctions before the Oct. 15 start of the AEP.

Just in time for the Medicare Annual Election Period (AEP) that began on Oct. 15, Medicare Advantage and Part D sponsor Delaware Life Insurance Co. (DLIC) was released from sanctions imposed more than eight months ago after its members faced numerous difficulties upon joining the plan. But in a lawsuit filed in the Cook County Circuit Court of Illinois, DLIC affiliate Clear Spring Health is blaming TMG Health and its allegedly faulty technology platform for the onboarding issues that led to marketing and enrollment sanctions.

© 2021 MMIT

Lauren Flynn Kelly Managing Editor, Radar on Medicare Advantage

Lauren has been covering health business issues, including drug benefits and specialty pharmacy, for more than a decade. She served as editor of Drug Benefit News (the predecessor to Radar on Drug Benefits) from 2004 to 2005 and again from 2011 to 2016, and now manages Radar on Medicare Advantage. Lauren graduated from Vassar College with a B.A. in English.

Related Posts

https://www.mmitnetwork.com/wp-content/uploads/2021/12/WordPress-Featured_AdobeStock_363940192.jpg
December 2

Recent MA Coding Complaints Signal DOJ’s ‘Evolving Expectations’

READ MORE
https://www.mmitnetwork.com/wp-content/uploads/2021/09/WordPress-Featured-Image-radar-on-medicare-advantage-With-More-Online-Enrollment-MAOs-Must-Add-‘Personal-Touch.jpg
December 2

In AEP Home Stretch, MAOs Make Final Push for Enrollment

READ MORE
https://www.mmitnetwork.com/wp-content/uploads/2021/12/WordPress-Featured_AdobeStock_176084659.jpg
December 2

Expecting Hot Medicare AEP, E-Brokers Beefed Up Internal Sales Forces

READ MORE

GAIN THERAPEUTIC AREA-SPECIFIC INTEL TO DRIVE ACCESS FOR YOUR BRAND

Sign up for publications to get unmatched business intelligence delivered to your inbox.

subscribe today