For the fifth year in a row, BlueCross BlueShield of Tennessee (BCBST) recently celebrated the achievements of hundreds of high-performing primary care physicians in its PPO network. The provider engagement effort is part of an enterprise-wide initiative that has helped the insurer maintain a 4-star rating from CMS for its Medicare Advantage PPO plan while observing continued population-level improvement on key quality metrics, including patient experience measures that will soon receive an increased weighting in the CMS star ratings program.
In an Aug. 17 press release, the insurer named 43 providers and practices across the state who earned a 4.5 out of 5 star rating in BCBST’s Medicare Advantage 2019 Quality+ Partnerships Program. One of them, Charles A. Ross, M.D., of Kingsport, earned a 5-star rating. Many more physicians and practices were recognized on the insurer’s website for achieving a rating of 4 stars or higher. BCBST serves approximately 157,000 MA enrollees overall, including 138,000 lives in its PPO plans.