VNSNY CHOICE Navigates Vital Home Care at COVID Epicenter

While some cities and states make moves to safely “reopen” as new COVID-19 cases taper off, New York City remains very much the epicenter of the pandemic in the U.S. And as health plans around the country have pivoted to serve vulnerable members via telehealth and other remote options, some members still require home-based visits and personal interactions to assist with activities of daily living.

VNSNY CHOICE Health Plans is on the front lines of this crisis. Established in the 1990s by the Visiting Nurse Service of New York — the largest home- and community-based care management organization in the New York metropolitan area — VNSNY CHOICE coordinates care for about 26,000 Medicare-Medicaid beneficiaries in the five boroughs of New York City and Nassau, Suffolk and Westchester counties, where the death toll as of mid-May had surpassed 20,000. Its product lines include a Fully Integrated Dual Eligible Special Needs Plan, a statewide managed long-term care plan for dual-eligible enrollees who are chronically ill or disabled and who wish stay in their homes and communities, and a special needs plan for Medicaid recipients living with HIV.

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