MMIT is a trust-based culture with a one-team, one-company mentality. Learn more about the leadership team here.

How did you join MMIT?

I was referred by a friend who had a ton of great things to say about the company. I’ve worked in small medical practices before, and at a medical device company, so here I’m getting to explore a side of health care I’ve never experienced before.

What’s your day to day like?

It involves a lot of tools research and configuring systems to make sure my team’s working space is optimized for their needs. Gathering feedback is a huge part of that research, so I spend a lot of my time pursuing live discussions with my teammates to keep my finger on the pulse of what they need.

What are some of the larger projects you’re working on?

I’ve been able to have some involvement in contract validation. It’s been a really unique project because the offering involves a new service component that goes beyond just the data and software. It’s been really great meeting the teams involved with it and getting to know their expertise.

What are some of the common challenges of your role?

I would say finding solutions that meet the needs of such a wide range of functions. Each role needs a different functionality from the tools, but they still need the ability to come together in one place to collaborate. Another thing is that the needs of the business are constantly changing, so product ops needs to be ahead of the curve so we can enable the team to adapt.

What’s been your biggest win so far?

I would say the work I’ve done to get a more defined roadmap into the product tools for wider organizational visibility.

What are some of the challenges of market access that MMIT is in a unique position to help with?

I like MMIT’s holistic approach. Health care as a whole is such a complex and regulated industry. The process to get a treatment from inception to formally recognized and covered, and then into the patients’ hand is just exhaustive. I think MMIT leverages a ton of expertise that can guide the whole process from start to finish.

Where do you see the company five years from now?

We’ll definitely be continuing to grow and expanding our reach. I feel like we’re just getting started.

What company principle resonates most with you?

Humility, gratitude and learning. I say that because it’s part of the culture that attracted me to MMIT in the first place. I think it’s an underrated business principle, because not only does it foster a safe environment for staff to grow, I think staying open to improvement gives the company an edge over the competition by keeping us innovative.

What’s your favorite part of your job?

The short answer is the people. To elaborate, I love that the nature of my role allows me to work a little bit with everyone. So I get to see brilliant people in action every day, who are also really modest and down to earth. I’ve seen a really diverse ecosystem of skillsets here, so I’m constantly learning something new.

What do you like to do outside of work?

I love hanging out with my husband. We like to explore local arts and culture, both in Pittsburgh where we live and when we travel. That includes music, dining, and other events and exhibits. We also like to play video games, watch shows and movies, and hang out with our pets.

⟨ Back to Employee Stories
Amanda Milko

Amanda Milko
Product Analyst