Katherine Maggs is an account executive for RJ Solutions at MMIT, serving in the role for the past six months. RJ helps pharma clients approach new drug launches and assists with indication, code and price changes. RJ also provides data solutions to payers and providers. Prior to this role, Maggs held a position on the business development team for two years, where she supported the vice presidents of strategic accounts.
What do you do as an account executive?
I am responsible for identifying organizations that have a need for RJ Health offerings and walking them through the solutions that would best solve their business needs. For our payer and provider partners, our data helps them navigate the complexities of medical billing and coding to greatly reduce denials and errors. As for our pharma partners, we support them in reaching critical stakeholders to clearly communicate clinical and billing information related to new-to-market drugs, new indications for existing drugs, and coding or pricing changes to minimize denials. We also simplify pricing submissions to ensure that a manufacturer meets key deadlines for submissions to the National Pricing Compendia.
What does your day-to-day usually look like?
My day-to-day typically consists of conducting outreach, developing relationships with prospects, answering questions both internally and externally, pipeline research and supporting our clients in solving their challenges through RJ Health offerings.
In your own words, what would you say MMIT does?
MMIT smooths access to lifesaving therapies and answers the “what” and “why” of market access.
Which MMIT principle resonates with you the most?
Principle #5 – Humility, Gratitude, Learning. I resonate with this principle the most and believe that it’s extremely important to portray these qualities, especially since we are known for being a trusted partner to our clients. Being humble makes you more trustworthy, and it is conducive to learning. Being grateful helps to build your resilience to help you cope with problems and look for a way to resolve them. It’s important to take the time to listen to our clients, learn what they are looking to achieve and always ask questions to ensure we have a complete understanding of their needs.
What departments do you work with most within MMIT?
The RJ Health team works closely with our marketing department to create content that will assist us in increasing brand awareness. We also review the high-quality leads of the week and reach out to individuals who have expressed an interest in learning more about our division of the business. In addition to marketing, we also work very closely with our pharmacy data operations and product teams to provide subject matter expertise for highly technical calls and to better understand the voice of the client.
What would you say differentiates MMIT and RJ Health from competitors?
RJ Health is known for being the market leader and source of truth for billing, coding and reimbursement needs. Our payer communication service provides an unparalleled breadth and depth into payer organizations, ensuring that critical information gets into the hands of people who need it most. We have the ability to not only customize messaging but also customize the recipients within payers to best meet the business needs of our pharma partners.
Do you have any recent successes you could speak about?
We’ve enhanced several of RJ Health’s offerings over the past six months and have been able to support our clients’ needs in entirely new ways. One of the enhancements that I am most excited about is that fact that we can now support pharma manufacturers continuously throughout a brand’s life cycle, while also supporting manufacturers in conducting multiple custom communications across brands.
Where do you see the company going in the next five to 10 years?
I see us growing drastically, both organically and inorganically, to get us closer to the patient. Over the past two years, it’s incredible to see just how much we have grown through key acquisitions and enhancements to our current solutions.
What do you like to do in your free time?
In my free time, I enjoy going to the gym, spending time with friends and family, watching new movies and TV shows, cheering on my favorite sports teams and trying new local restaurants. Also, my fiancé and I are getting married next fall, so a lot of our free time is spent wedding planning, which has been such a fun experience so far!