Patient and Office Staff
Satisfaction Surveys

Patient Satisfaction Surveys

Our clients rely on us for data they can trust to improve patient satisfaction and increase scripts with the most comprehensive unbiased, third-party benchmarking data available. MMIT’s Patient Satisfaction Survey helps them do just that.

Office Staff Satisfaction Survey

MMIT’s Office Staff Satisfaction Survey enables our specialty pharmacy partners to understand their performance in the eyes of prescriber staff. This information allows them to enhance their marketing and operational strategies.

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Features

How We Help

MMIT's Satisfaction Surveys will help your team learn what patients and providers think of your specialty pharmacies so you can capitalize on effective strategies and increase scripts.

Collect

Leverage the most comprehensive set of specialty pharmacy satisfaction assessments and validated research.

Benchmark

Gather unbiased insights that help your team understand how different specialty pharmacies compare.

Increase Efficiency

Increase rebate processing team efficiency.

Reduce Leakage

Reduce rebate leakage and protect millions of dollars from leaving your organization due to incorrect formulary and medical benefit positioning.

Improve Reach

Conduct more comprehensive contract evaluation.

Actionable Insights

Gather honest, actionable insights from physicians to understand key differentiators across programs.

Identify

Identify nuances in office staff perception and how changes to your programs can impact overall specialty pharmacy NPS score.

Minimize Errors

Minimize data inaccuracies and human-made errors.

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Patient Satisfaction Survey Methodology

Our Patient Satisfaction Survey was designed to provide valuable and actionable data. Learn more about our methodology and how we gather these insights for our clients.

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Therapeutic Areas Covered

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Specialty Patient Responses

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Unique Specialty Pharmacies Covered

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Understand Your Specialty Pharmacy's Performance

Struggling to capture your organization’s performance? Learn how MMIT can provide unblinded feedback to help guide decision-making with our Satisfaction Surveys.